Thomas Friends
Thomas Friends
Does anyone know the US customer service number for Tomy – the makers of the Thomas & Friends toys?
I lost the manual to my child’s Thomas & Friends Thomas’ Mail Delivery Big Loader and need to call them. I’ve tried emailing, but no one ever replies.
Oh, wait, here’s info from the Takara-usa website:
Tomy Corp • Takara USA
3 Imperial Promenade
Suite 950
Santa Ana, CA 92707
949.955.1030
949.955.1037 fax
The corporation is listed as located in Japan, here is their info and phone number:
TOMY Company, Ltd.
9-10 Tateishi 7-chome, Tokyo124 8511, Japan
Tel: (81) 3 3693 9033
Or from the Takara-usa website:
Tomy Corp • Takara Co, Ltd
4-19-16 Aoto, Katsushika-ku
Tokyo 125-8503
JAPAN
03-3693-1031
(might be Tel (81) 3-3693-1031)
I would go to the Tomy website (link below), where it says:
Send us your question or comments. Someone from TOMY Corporation will respond to you promptly.
Please be sure to include the following information:
1. Your first and last names.
2. Your e-mail address if other than the return address in your e-mail.
3. Your daytime phone number and best time to call (tell us what time zone you’re in)
4. Your question or a brief description of the problem you’re experiencing.
Have you tried both emails that are listed? Here they are:
consumer@tomy.com
consumer@takara-usa.com
Alternatively, if you find someone on Ebay or somewhere selling a used one, they might be willing to copy the manual for you, or the person buying it might do that for you, too. Good luck!
‘Thomas & Friends’ – The Best of Thomas – 65th Anniversary Documentary Poll Special
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This entry was posted on Sunday, August 22nd, 2010 at 9:39 am and is filed under Toys and Hobbies. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.